Skip to main content

Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website.

Author
Abstract
:

With the rise in popularity of Web 2.0 technologies, the sharing of patient experiences about physicians on online forums and medical websites has become a common practice. However, negative comments posted by patients are considered to be more influential by other patients and physicians than those that are satisfactory.

Year of Publication
:
2018
Journal
:
Journal of medical Internet research
Volume
:
20
Issue
:
1
Number of Pages
:
e35
Date Published
:
2018
ISSN Number
:
1439-4456
DOI
:
10.2196/jmir.8223
Short Title
:
J Med Internet Res
Download citation